No Swipe is a US Based shop that is easy to access and open to the public. Orders take 1-3 Days to be processed and once shipped they will take 3-5 days to arrive depending on location. And if you want a name change on the package email us or add it to the cart. We also do not issue refunds, but in return, we do offer extreme coupons for compensation. We also do not provide wholesale services at the moment.